Motowolf India Cancellation & Return Policy

Cancellation & Return Policy

Strict, transparent, and customer-friendly.

Cancellations

  • Within 1 hour: You may cancel the order.
  • No cancellations once AWB is generated or item dispatched.
  • Shipping charges won’t be refunded after dispatch.

7-Day Return Policy

All products are eligible for return within 7 days of delivery.

Eligible Reasons for Return:

  • Damaged or defective items: Must be reported within 3 days with photos or an unboxing video.
  • Incorrect items received: Notify us within 3 days of delivery.
  • Change of mind: Accepted if the item is unused and in original condition. Return shipping to be paid by customer.

Return Conditions

  • Item must be unused, uninstalled, and in original packaging with all tags and fasteners intact.
  • No signs of wear, scratches, or tampering.

IMPORTANT: If QC fails, return is rejected and no refund is issued. Buyer pays return shipping if they want item back.

Refunds

  • Refunds processed after returned item passes QC inspection.
  • Amount refunded to original payment method within 3–5 business days.

Warranty

Manufacturer’s warranty, if applicable, must be claimed directly with the manufacturer. Motowolf India is not liable beyond the return period.

Support & Contact

  • Inspect your order on delivery and contact us for any issue within 7 days.
  • Email: support@motowolf.in

Motowolf India reserves the right to update this policy without prior notice.